1. What if I don’t have camping gear?

      From sleeping tents, living room tents, tables and chairs, lighting, sleeping mattresses, extension cords…all outdoor living-related equipment is available for rental or sale, please go to the “Gear Rental” page for details, or ask a staff member at the campground.

    2. Is there a refrigerator available?

      Yes, refrigerated and freezer refrigerators are provided in the camp (please refer to the location of the park map).

    3. Do you have hot water for bathing? Do I need to bring my own hair dryer?

      Na Sun Na Gu provides a steady supply of hot water 24 hours a day and a large spacious bathroom with separate shower cubicles, each with shower gel and shampoo. Hairdryers are also fixed on the dressing table for campers to use (no hairdryers in the campsite area please).

    4. Are water dispensers provided?

      Water dispensers are available and are provided at the service center located in the campground.

    5. Are there any activities in the campground?

      Currently there are tubing and family river trekking activities available. Please reserve your place via the “Online Activity Reservation System（活動線上預約系統）“.

    6. Do you offer group bookings?

      Yes. For groups (more than 50 people), please add the official Line for consultation (ID: @nsng). We can provide customized services such as family tours, corporate retreats, team building exercises, etc. Depending on the number of people and requirements, you can book the entire venue, or book a half-day session/full-day session. Advance booking required.

    7. Is there a spin dryer available?

      Yes, next to the fridge at the check-in area (outside).

    8. Do you have campsites with rain canopies?

      We do not offer campsites with rain canopies, only pallet campsites and gravel campsites are available.

    9. Transportation Reference 🚗

      (1) Driving: Please set [那山那谷] on Google or car navigation, and the navigation is correct.
      Suao-Dongao: Su Huachang
      Dong’ao – Nan’ao: general road (Suhua Highway)
      After arriving in Nan’ao: Go to Nan’ao Jinyu 7-11, please go straight to the old Suhua and cross the railway, do not go to Suhuagai (Nan’ao-Heping section), once you go up, you will go to Hualien

      (2) Take the train to Nan’ao Railway Station and transfer to a taxi (about 250 yuan for a single trip)
      If you need to reserve a private shuttle bus, please refer to the call
      Yang Jizhou Tel: 0974-062-767, please make an appointment in advance, thank you!

      (3) Take the train to Nan’ao Railway Station, transfer to the community bus to Bayan Station (free of charge, but the frequency is about 1 hour, and the time is very unstable)

    10. How much space does one tent provide?

      A tent is approximately 5 x 8 m in size.

    11. Are ground mats provided?

      We provide 6 ground mats for use per tent. Please use with care and do not take more than 6 ground mats per tent, so that all campers can have access to the mats.

    12. Is the venue available for film production rentals?

      Yes, please use Line to contact us (Line ID: @nsng).

    13. What is the size of the pallet?

      300 x 600 cm

    14. Can pets be allowed in the camp?

      We welcome everyone to camp with furry children and pets. Please take care of them and bring the leashes without affecting other guests. In order to maintain the quality of accommodation for all guests, we do not accept pets in our camping vans or tents. You can bring your own Pet tent or accommodation cage! If you fail to comply with the relevant regulations, we have the right to refuse to move in. Please be considerate and cooperate.